Thank you for choosing our store! We want to make sure your shopping experience with us is as smooth and easy as possible. Please read our shipping policy carefully before making a purchase.
Orders are typically processed within 1-2 business days. During peak seasons or sales, processing time may take longer, but we will notify you if this is the case.
We offer free standard shipping on all orders within the United States. For international orders, shipping rates are calculated based on the destination and weight of the package.
We ship orders using USPS, UPS, or FedEx depending on the destination and the weight of the package. If you require a specific shipping carrier, please contact us before placing your order and we will do our best to accommodate your request.
Available international shipping destinations: Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Greece, Ireland, Iceland, Netherlands, Norway, Poland, Portugal, Sweden, Italy and the United Kingdom.
Delivery time varies depending on the shipping method and destination. Standard shipping within the United States usually takes 3-5 business days, while international shipping can take 7-14 business days.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number so you can monitor the delivery status of your package. If you have any questions or concerns about your order, please contact us and we will be happy to assist you.
If a package is returned to us as undeliverable, we will contact you to confirm the shipping address and arrange for reshipment. Additional shipping charges may apply for reshipment.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you have concerns about the safety of your package, we recommend adding signature confirmation or insurance to your shipping method.